If for any reason you are not satisfied with your product, we are more than happy for the goods to be returned to us for a full refund or exchange. We offer a 14-day returns policy on the basis the following conditions have been met:
Proof of Purchase
A proof of purchase must be submitted before we can accept a return / exchange or refund.
Tanning Mitt & Tan Eraser
The Tanning Mitt & Tan Eraser have not been worn, tampered with, coloured or removed from the packaging, for hygiene reasons.
Due to the nature of the products, we cannot accept returns unless the product is faulty – this does not affect your statutory rights.
Please use our online form and print off and include with any returns
Please send returns, along with a proof of purchase, to:
Tanya Whitebits Ltd, LL53 6UQ
The goods are your responsibility until they reach our warehouse, so ensure it’s packed up securely and will not be damaged in transit, we would recommend returning the item by recorded delivery. Please note we are unable to refund postage charges. A refund can take up to two weeks during busy periods. And the full refund amount will be the full product price at the time of purchase.
OUR OFFICE OPENING HOURS:
Monday – Friday: 9.00am – 5pm. Orders are only processed during this time. If you wish to contact a member of our Sales Team please call 0333 577 2285 or alternatively email firstname.lastname@example.org